Refund & Cancellation Policy

Her Touch Detailing is committed to providing professional mobile detailing services and wants every customer to be satisfied with the service provided.

 

 Service Completion

 

Customers are encouraged to inspect their vehicle immediately after the service is completed.

If you have a concern about the service, please notify Her Touch Detailing as soon as possible so that we can inspect the vehicle and, when appropriate, correct the issue.

 

 Refunds

 

Her Touch Detailing does not provide automatic refunds based solely on a change of mind, personal preference, or expectations outside the agreed-upon scope of service.

If a service-related issue is reported, Her Touch Detailing will have a reasonable opportunity to inspect the vehicle and determine whether corrective work is appropriate before a refund is considered.

Refunds, when applicable, will be determined on a case-by-case basis and in accordance with applicable law.

Nothing in this policy is intended to waive any consumer rights that cannot legally be waived.

 

 Cancellations

 

Customers should provide as much notice as possible when canceling or rescheduling.

Late cancellations, repeated rescheduling, or no-shows may result in a cancellation fee, service fee, or forfeiture of a required deposit where such fee was disclosed during booking.

 

Weather

 

If severe weather or unsafe conditions prevent a mobile appointment from being safely performed, Her Touch Detailing may reschedule the appointment.

Weather-related rescheduling does not constitute a cancellation by the company and does not automatically entitle the Customer to a refund.

 

Contact

 

Questions regarding a refund, cancellation, or service concern should be directed to Her Touch Detailing promptly after the applicable event.

Her Touch Detailing